24 HOUR TECHNICAL SUPPORT & SERVICE

Shipping & Returns

How much is Shipping?

NZ: Orders over $60 are free.
Nationwide courier $10 NZD

Australia/South Pacific delivery:
Orders over $100 are free.
Tracked- $15.50 NZD

International Buyers – Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.

Please check with your country's customs office to determine what these additional costs will be prior to buying.

How long will shipping take?

Your order will be processed within 3-5 working days.

Once picked up by the courier, parcels within NZ will be delivered in 1-3 working days.

Parcels to Australia take 7-10 working days.

International parcels can take up to 20 working days to arrive.

Return policy

Don't like it? Return your items within 14 days for a full refund excluding freight costs. This doesn't apply in cases where you have bought the wrong type of product for your application. Please ask questions.

COME VISIT US FOR ALL YOUR WATER NEEDS & ADVICE


Get professional advice and service from our friendly and knowledgeable team. From water systems, water treatments to individual parts for home garden, businesses and farms, we will be able to assist you. Visit us today.
HOURS: MON - FRI 8:00AM - 5:00PM  158 QUEEN STREET
CAMBRIDGE, WAIKATO
 
HOURS: MON - FRI 8:00AM - 5:00PM 
               SAT 8:00AM - 12:00PM
 
303 CASEMENT ROAD
WHANGAMATA, COROMANDEL PENINSULA
HOURS: MON - FRI 8:00AM - 5:00PM 
               SAT 8:30AM - 1:00PM
8/9 JOAN GASKELL DRIVE
WHITIANGA, COROMANDEL PENINSULA

CUSTOMER SERVICE

Phone: 

Cambridge 07 827 8866
Whangamata 07 865 6092
Whitianga 07 866 0909

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